The airline aimed to overcome their reliance on manually managed reference data and achieve automated, integrated business information with an Enterprise Data Warehouse (EDW).
A secondary goal was to relieve their IT department of the responsibility of managing reference data, and empower business users by allowing them to manage reference data directly through a user-friendly GUI.
User-managed reference data: The airline originally operated with manually maintained reference data to drive company analytics, causing the following data issues:
Lack of a standard data change management process, and unsupported business rules/validations that led to faulty published data. There was no audit trail (no way to see who made or approved changes), no assigned permissions, and data ownership was often unclear.
Difficulty automating, particularly due to challenges implementing a security policy and difficulty for systems to access and consume necessary data. Additionally, not all systems were consistently informed of recent changes in real time, resulting in discrepancies.
Absence of a collaborative approval process that would also include email notifications.
Data stored in multiple places led to data duplication, inconsistency, and poor business analytics. There was no instituted process for agreeing on changes to reference data across the enterprise.
Ataccama implemented a solution that is currently in production with 40+ entities. We developed a centralized reference data repository, enabled backpropagation to original source systems, improved data quality as a whole, and set up identity management access control.
Additionally, we redesigned the data system GUI to the benefit of data stewards, allowing them to automate and take over IT’s heavy burden of maintaining and updating reference data manually. We also added the ability to perform bulk import/export, maintain an entity en masse or one record at a time, and browse history to see all changes to the dataset.
Standard maintenance process and workflow
Support auditing and data ‘versioning’
Improved data quality (business rules enforced before the data is published)
The simple, easy-to-use interface allows business users to directly manage their data without costly help from IT
Role-based UIs for review, approval, and publishing of changes
Bulk import/export support and the ability to view the state of data at any given point in time (historical snapshot)
Reduced IT costs by developing a user-friendly GUI for Reference Data Management and shifting the responsibility of maintaining and updating reference data to business users
Faster response to changes and additions to reference data
Reference Data Manager (RDM) – a web app that keeps your reference data up to date, valid, consistent, and available throughout your organization. It provides the flexibility and workflow functionality needed to create an enterprise-wide Reference Data Management environment that is not only secure and powerful, but also easy to use.
Ataccama’s implementation is now in production with over 40 entities, including
Manage your reference data on demand or on premises. Discover the tool a major U.S. airline used to transform their Reference Data Management at rdm.ataccama.com.